Delivery and Payment
Delivery with Econt and Pigeon Express to an office or address, usually within 1–2 working days. Payment by cash on delivery or bank transfer.
We ship with Econt and Pigeon Express — to an address or to a courier office, nationwide.
Delivery methods
- To a courier office — Econt or Pigeon Express.
- To an address — Econt or Pigeon Express.
The delivery price is calculated according to the courier’s current tariff and is shown before you confirm the order. It is not included in the price of the goods.
Delivery time
Seeds are light and travel fast — the usual delivery time within the country is 1–2 working days after the parcel is handed to the courier.
If no time limit has been expressly agreed, delivery is made within 30 calendar days of the order being sent, in accordance with Art. 48 of the Consumer Protection Act. If an ordered item is unavailable, we will notify you and refund any amounts paid.
Inspecting the parcel
Every parcel is sent with the “inspection” option. Check the contents on receipt. If you find damage from transport or something missing, ask the courier for a report — this is the fastest way to resolve a claim.
Payment methods
- Cash on delivery — you pay the courier on receipt.
- Bank transfer — to the bank account given in the order confirmation. The parcel is dispatched once the payment has arrived.
All prices are in euro (EUR) and include VAT.
Packaging
Seeds travel in a paper packet marked with the variety, batch and packing date. Store them in a dry, dark and cool place until sowing.
Returns
The cost of returning the goods when you withdraw from the contract is borne by the customer. Details are in Right of Withdrawal and Returns.
